John McCaffrey is Senior Vice President of Customer Success at Compeat. In this role, John and his team help Compeat customers maximize their investment in Compeat software solutions through quality delivery of implementation and training services, outstanding customer support, and a constant focus on customer satisfaction and increasing customer value.
Prior to joining Compeat, John was General Manager-Americas for Top Image Systems, a leading provider of image workflow systems and cloud-based services. He also led Professional Services for Virtustream, an innovator in running SAP in the cloud, and managed the company’s largest strategic partner. (Virtustream was acquired by EMC in 2015 and is now a Dell Technologies company.) John also held senior leadership roles at Clarus Systems, Adjoined Consulting, and U S WEST. He is a former Air Force officer.
John earned a Bachelor of Science in Engineering degree from Princeton University, a Master of Arts in International Relations from Boston University, and a Master of Science in Management from the MIT Sloan School. He enjoys skiing, running, cycling and traveling with his wife Eileen and their two adult children, Delaney and Colin.